tj77's Privacy Policy

tj77 is a trusted online gaming platform serving users in Bangladesh. We believe that protecting your personal information is a fundamental right. The purpose of this privacy policy is to clearly inform you of:

• What information we collect and why we collect it
• How the collected information is used
• Under what circumstances information may be shared with third parties
• What measures we take to protect your information
• What rights you have regarding your information

This policy applies to all users of the tj77 platform — including both registered members and general visitors. We sincerely encourage you to read this policy in full before you start using our services.

tj77 collects two types of information from you — information you provide directly and information collected automatically.

2.1 Information You Provide Directly

When you create an account, use our services, or contact us, we may collect the following information:

• Full name and date of birth (for age verification)
• Email address and mobile number
• Payment information — bKash, Nagad, Rocket, or bank account details (to complete transactions)
• Documents required for identity verification (such as a national ID card)
• Messages and complaints sent to customer support

2.2 Information Collected Automatically

When you browse or use our platform, the following information may be collected automatically:

• IP address and device type
• Browser type and operating system
• Page visit time and duration
• Links clicked and navigation patterns
• Cookie and session data (see section 8 for details)

tj77 uses the collected information for the following purposes:

3.1 Account Management and Service Delivery

• Creating and verifying your account
• Processing deposits and withdrawals
• Applying bonuses and rewards correctly
• Keeping a record of transaction history

3.2 Security and Fraud Prevention

• Detecting and preventing suspicious activity
• Blocking unauthorized access to accounts
• Ensuring age verification (service is not for those under 21)
• Ensuring compliance with responsible gaming policy

3.3 Service Improvement

• Analyzing and improving user experience
• Identifying and resolving technical issues
• Assisting in the development of new games and features

3.4 Communication and Support

• Providing customer service and resolving complaints
• Sending important account-related notifications
• Informing you about relevant offers with your consent

tj77 never sells your personal information or transfers it to any third party for commercial purposes. However, information may be shared in the following limited circumstances:

• Payment Processing: The minimum necessary information is shared with the relevant payment infrastructure to complete transactions related to bKash, Nagad, Rocket, and bank transfers.
• Technology Service Providers: With technology partners who assist in operating the platform, who are required to comply with the same privacy standards.
• Legal Obligations: When required to comply with a lawful order or directive from a competent authority.
• Fraud Investigations: To assist relevant authorities in investigating serious fraud or security breaches.

tj77 applies industry-standard technical and organizational measures to protect your information:

5.1 Technical Protection

• SSL/TLS encryption — all data transmissions are encrypted
• Advanced encryption technology for storing sensitive information
• Firewall and intrusion prevention systems
• Regular security audits and vulnerability testing
• Secure server infrastructure

5.2 Organizational Protection

• Access to personal data is limited to authorized staff only
• Staff privacy and security training
• Immediate response plan in the event of a data breach
• Regular policy reviews and updates

We retain your information for as long as it is necessary and useful for the following purposes:

• To provide services for as long as your account is active
• To meet legal and regulatory obligations
• To establish or defend against disputes and legal claims
• To keep records of financial transactions

When your account is closed or becomes inactive, the necessary information is retained until legal requirements are met, and then securely deleted or anonymized.

As a user of tj77, you retain the following rights:

7.1 Right to Access and Correct Information

You can request from us at any time to find out what information we hold about you. If any information is incorrect or incomplete, you may request a correction.

7.2 Right to Deletion of Information

In certain circumstances you may request the deletion of your personal information. However, we may be required to retain some information due to legal obligations or ongoing disputes.

7.3 Right to Object to Processing

You may object at any time to marketing communications and non-essential data processing.

7.4 Right to Withdraw Consent

You may withdraw any previously given consent for optional data processing at any time. This will not affect the validity of prior processing.

Cookies and similar technologies are used to ensure the proper functioning of the tj77 platform and to improve user experience.

8.1 Essential Cookies

These cookies are necessary for the core functionality of the platform — such as maintaining login sessions and verifying security. They cannot be turned off as the service will not work properly without them.

8.2 Analytical Cookies

These cookies help us understand how users are using the platform, which pages are being visited most, and where improvements are needed. The information collected is aggregated and anonymous.

8.3 Cookie Controls

Most cookies can be controlled or deleted through your browser settings. However, disabling essential cookies may affect some important functionality of the platform.

tj77's services are for those aged 21 and above only. We do not knowingly collect information from anyone under the age of 21.

If we become aware that information has been collected from a minor, that information will be deleted immediately and the associated account will be deactivated.

If you believe a minor is using our platform, please notify our support team immediately.

The tj77 platform may sometimes contain references to third-party websites. This policy applies only to tj77's own platform.

Third-party websites have their own privacy policies and tj77 is not responsible for them. It is recommended that you read the privacy policy of any external site before visiting it.

tj77 may update this privacy policy from time to time — due to changes in services, improvements in technology, or legal requirements. For any significant changes:

• The "Last Updated" date at the top of the page will be changed
• Registered users will be notified by email or through the site
• For significant changes, new consent may be obtained

Continued use of the platform after an update will be considered acceptance of the new policy. We encourage you to always read and understand the latest policy.

Read this privacy policy together with the following tj77 documents, which together form the complete framework of our user protection:

• Terms and Conditions — General rules for using the platform
• Responsible Gaming — Guidelines for safe and balanced gaming habits
• About Us — An introduction to the tj77 platform